HOLD THE LINE. BUILD FOREVER.

Support

Need help with Voltrench? Email us and we’ll help you investigate.

Contact us

Email support

You can also send an email directly to neonbastion.support@gmail.com.

Include your app version, phone model, what happened, and steps to reproduce it. Screenshots are welcome. Never send passwords.

Progress and backups

Gameplay saves are stored on your device. Cloud backups are optional and manual: open Settings → Cloud save & account. Signing out does not delete your backup. Avoid uninstalling or clearing app data while investigating lost progress.

Purchases

Where available, eligible adult players can purchase gem bundles and permanent milestone passes through Google Play. For delivery problems, include the product, approximate purchase time and Google Play order reference. Never send payment-card details or passwords. Your Play purchasing account and optional cloud account are separate. Permanent passes can be checked through Play; consumed gems cannot be restored from Play history. Cloud restores replace local progress rather than merge it.

Privacy and accounts

Read the privacy policy or request account deletion. Ad privacy choices and gameplay diagnostics are separate controls in Settings.